Returns & Exchanges
We want you to love your jewelry as much as you love living in it, which is why we offer a 30-day return window for all unworn pieces in their original packaging. Please note that personalized items and final sale pieces are not eligible for return or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Pack Your Jewelry
Place your jewelry in its original pouch and box to ensure it stays protected during its journey back to our studio.
- 3.Ship It Back
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method within 5-7 business days.